How do I reset my password?

If you have forgotten your password, you can use a link on the login page to reset it.

1. Go to the Alexa Translations "Sign in" page: https://ai.alexatranslations.com/translate/signin/

 

2. Click the "Forgot your password?” button.

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3. Type the email address associated with your account.

 

4. Click the “Reset Password” button.

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5. Once you click the "Reset Password" button, you will receive an email with instructions to rest your password.

 

6. Check your inbox for a message called “Reset your password in ai.alexatranslations.com”

 

7. Follow the instructions provided in the email.

Copy the Code (hidden here) and press the "Login" Button.

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8. Enter the code in the "Code" text field.

 

9. Type your new password

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10. Confirm your new password by retyping it in the "Confirm Password" text field.

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11. Click the "Log In" button.

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12. Go back to the login page, re-type your Username and Password.

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13. Check the "Remember me" and "I'm not a robot" buttons.

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14. Click the "Log In" button, and now you should be able to access the platform.

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